Parents Say

Parents say…

Please note that children’s names are removed and replaced by “our child” for reasons of privacy.

“Willow Cottage has created a caring and fun environment for our child. Personal interest in our child’s development Friendly and responsive staff We feel Willow Cottage is interested in continuous improvement – for example the recent introduction of baby sign” 1/12/2019

“All staff are amazing they adapt to our child’s needs & have taken onboard methods & styles that have helped her confidence & devlopment. We cannot praise them enough.” 1/11/2019

“Making children feel safe and loved and making their safety and happiness their top priority.” 1/10/2019

“J loves his time at nursery and always has. I never have to worry about him as I know he’s in good care” 1/8/2019

“Our key worker, when in, gives detailed verbal feedback at the end of the day. Our son also has a very good relationship with her so she must be very attentive and caring. Staff are all very approachable.” 1/7/2019

“My child is happy and content, he is well cared for, well fed, and staff communicate with me well. Since pre-school I am pleased to see more focus on reading/writing/phonics as well as free play. I feel staff know my son well and that means an awful lot. I love the structure you provide, the ethos (including Grace and good manners), and the way discipline is managed (thinking spot).” 1/5/2019

“Probably a lot that I don’t see! He is well-cared for and happy. Staff show him affection and he is keen to go to the nursery so he clearly enjoys the activities that happen during the day and is keen to spend time there. Staff also communicate well with me and I enjoy the videos/reports/comments that are e-mailed.” 1/3/2019

“Creatively responding to a child’s individual needs on a day-to-day basis.” 1/3/2019

“Building trust with parents Participation with child Providing a safe environment” 1/3/2019

“Providing a wide range of activities and excellently structured activities to promote learning and
interest.” 1/2/2019

“We really feel that everyone at Willow Cottage really knows our child and his personality. There has never been a day when he has not wanted to go to nursery. We have always felt that he has been treated with love and respect.”

“We have been very impressed that at Willow Cottage children are treated as individuals, given individual feedback and understanding, loving care and attention.”

This is a reply to a feedback questionaire when asked to comment on any areas of nursery care that parent had been particularly pleased with or felt that we delivered especially well.

“Everything! We really cannot find fault with any area. Thank you so much our child has loved his time at Willow Cottage you have offered an outstanding service in all areas.”

“The level of care in the Nursery Department is OUTSTANDING and Fiona is Wonderful!!”

“It is hard to put into words how we feel about the level of care you have provided for our child and us as parents.We feel so grateful for the care that you have shown us…. the incredible levels of professionalism, creativity and skill. It has been consistently high over the last 3 and a half years and we couldn’t have asked for more. You make it look easy but we know such high standards require meticulous planning and reflection our child has thrived under your care. Thank you from the bottom of our hearts.”

“We genuinely feel that our daughter could not have been cared for any better and know that you are constantly striving to improve and reflect so you don’t need any suggestions from us! OUTSTANDING.”

“Our children love nursery so much and it’s down to your management and high standards as well as the amazing staff.They will never have it this good again. I have been talking with other parents and we are always saying how wonderful we think Willow Cottage is! After logging into the children’s profiles we feel so pleased and inspired in our partnership together. Thank you for all your hard work, care and meticulous planning that must go into every day are brilliant” Eve Hanlon

“The staff are wonderful with my son who has special needs (autism and self care motor skill delay). They have understood his needs, taken on board and implemented all the recommendations from his EYSENIT and speech therapist. During his time at Willow Cottage, my son’s confidence has increased. They do far more 1 to 1 with him than allocated because they genuinely care. The difference they have made to our lives is amazing and its the best decision we’ve made for our son to help him in his development.” Mandy Studley

“Excellent award winning food. Loving and cuddles to the children. Staff all seem to know my child really well. Activities are varied and plentiful.” Jules Crook

“Willow Cottage has exceeded our expectations. Having worked in primary schools for 20 years I knew what I wanted and luckily didn’t have to look far. The staff are by far the best commodity of this establishment, providing fun, creative, challenging inspiring activities in beautiful grounds. My child’s manners, language, skills and team skills have all been commented on by friends and a lot of this is due to the hard work that has been put in at Willow. I would have driven across town if it meant a place here at Willow Cottage.” Kim R

“Our child has absolutely thrived since being at Willow Cottage. He has really enjoyed his time there and we are sad that he will be leaving to start school in September. He has made some lovely friends, has fantastic carers, good nutritional food, and great facilities and equipment. We will be sending no. 2 there in due course.” Claire Tyrrell-Williams

“The staff at Willow Cottage are FANTASTIC. The quality of care is exceptional”

“I honestly can not think of one thing you could do better, just keep doing what you are doing!! It’s perfect”

“My child has had a great time at nursery. The individual care and attention she has received has been amazing – not just that of “another” child at nursery.This has helped her development and confidence. Thank you!”

“The care, patience and encouragement that my child has received in the nursery department has been amazing, we could not have asked for more!”

“Thank you so much for working so hard to stay open during the snow! We really appreciate all that you did … at our last nursery they really didn’t make any effort and we lost a lot of time.”

“There are not enough words to express our thanks to each and everyone of you who has helped with our children ….. please accept this fruit tree with our thanks…….great things grow at Willow Cottage!”

“THANK YOU so much for making our son’s time at Willow Cottage such an inspirational, educational, and loving place. He had truly developed from his time with you and we are very grateful.”

“We have been with Willow Cottage now for nearly 10 years. All of our children have enjoyed their time with you. I am sure that I will turn up at the school just out of habit! The end of an era… we cant believe it . Thank you so much to you and all your wonderful staff for all that you have done for us… we will all miss you!”

“Last week we were at a Willow Cottage “wedding!!!” .. The bride and three of her bridesmaids had all attended Willow Cottage 20 years ago!! The strengths of the friendships made during those early years have remained have continued.”

”We really enjoy the Nativity and Concert in fact for our family we feel that this event is the start of Christmas each year.”

”We just knew this was the place for our child…… the minute we stepped in ….the atmosphere was so lovely…lots of happy smiling children who were really interested in the things that they were doing and playing beautifully together.”

“We had been so disheartened about childcare until we looked around Willow Cottage……we couldn’t wait for our child to start.”

“Willow Cottage is a very special place……just perfect for children.”

“I just knew it was the place for our child….the atmosphere was so nice.”

“The nanny we had was always sick……covering holidays was also a real problem to us ….since joining Willow Cottage I have been a reliable member of my company again, my child is very happy and enjoying her pre-school education.”

“In fact they enjoy coming so much that we have to tell them you are closed on the days that he doesn’t come!”

“From the Head Teacher to the gardeners and wonderful cook….we thank you all for such a professional and reliable and happy service”

“Before he started at Willow Cottage he would only eat marmite sandwiches and Milky ways!…….Now he eats a healthy and varied diet and is a pleasure to feed…thank you!”

“Your staff are wonderful they strive tirelessly for the children ……..nothing seems too much trouble for them!”